Safeguarding Policy

UK Children's Code compliance

We are designed to comply with the UK Age Appropriate Design Code (Children's Code). Our approach includes:

• Age verification: We ask users to provide their date of birth on registration. Users who indicate they are under 16 trigger a parental consent workflow before their account is fully activated.
• Minimum data: We collect only the data needed to operate the platform. We do not collect or infer sensitive information from children beyond what is necessary for the revision service.
• No profiling for advertising: We do not profile children for advertising or commercial purposes.
• Privacy by default: Children's accounts are set to the most private settings by default. Progress data is not shared with third parties.
• No nudge techniques: We do not use design features that encourage children to spend more time on the platform than is appropriate for their educational needs.
• Parental visibility: With the child's approval, parents and guardians can access a progress dashboard to monitor performance without accessing personal messages or communications.

Parental consent process

When a user indicates during registration that they are under 16:

1. They are asked to provide a parent or guardian email address.
2. A consent email is sent to that address explaining what data is collected and how it is used.
3. The parent or guardian confirms consent via a secure link in the email.
4. The account is limited to read-only features until consent is confirmed.
5. Parents can withdraw consent at any time by emailing safeguarding@jadamstutor.com. The account will be suspended within 24 hours.

Content safety

All AI-generated questions and feedback are reviewed before appearing in the main question bank. Our content moderation process checks for:

• Accuracy and educational appropriateness
• Age-appropriate language and topics
• Alignment with SQA curriculum standards

If you find content that you believe is inappropriate, please report it immediately to safeguarding@jadamstutor.com. We will review and remove flagged content within 24 hours.

Data protection for under-18s

Data for users under 18 is subject to additional protections:

• Data is never shared with third parties for marketing or profiling purposes.
• Data is retained only as long as the account is active. Accounts inactive for 12 months are flagged for deletion review.
• Parents and guardians can request data export or deletion at any time.

Reporting a concern

If you have a concern about a child's safety or wellbeing related to their use of this platform, contact us immediately:

If a child is in immediate danger, contact the police on 999 or the NSPCC helpline on 0808 800 5000.

For teachers and schools

Teachers who wish to use Jadamstutor with their classes should contact us at schools@jadamstutor.com for information about school or class account options, which include additional oversight features and consolidated reporting.